Returns or exchanges for purchases made in a Miracle retail store or department store counter location may not be returned to Miracle. If the item you wish to return was not purchased through miracleswitzerland.com, we recommend returning to the place of purchase for resolution.

Miracle is cautious in its ingredient selection making sure that they are mild and safe to use. Since skin reactions may vary among different people, we recommend patch testing before use. Stop using and consult your medical professional immediately in the unlikely event of irritation or an allergic reaction. Miracle products are made for topical and external use only. Avoid contact with eyes. If contact occurs, rinse thoroughly with water. Keep out of reach of children.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Shopify is PCI level 1 compliant for credit card processing which means that it adheres to the highest standards of server compliance.That’s hard to beat.It has the highest standards in the world on payment processing.You can read more about Shopify’s PCI compliance here.

Yes, they may. Spam filters can restrict wanted email as well as unwanted email. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email.
Many email programs allow you to designate messages from miracleswitzerland.com as legitimate email, ensuring that all future correspondence regarding your miracleswitzerland.com order will be accepted. If you have further questions, please contact us at cs@miracleswitzerland.com.

Once your order has been processed, we’re unable to combine or add an item to an existing order. If you would like to cancel your order, please contact our customer service. If your order has been shipped, please refer to Returns & Exchanges or contact us at cs@miracleswitzerland.com.

You will receive an Email after placing the order. If the payment status shows to be successful, your order is confirmed. You may also login to ‘My Account’ to view the order status.

To purchase Miracle products, you can shop online right here at miracleswitzerland.com or visit our Store Locator.